The privacy practices of this statement apply to our services available under the domain and subdomains of www.onlinecakebhejo.com
Your Privacy - Our Commitment
At OCB we are extremely proud of our commitment to protect your privacy. We value your trust in us. We will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to friends and family. Please read the following policy to understand how your personal information will be treated as you make full use of our Site.
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that OCB Cakes Pvt. Ltd name is stated as the source and prior written permission of onlinecakebhejo.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.
User Conduct and Rules
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. In any Case you will not
- Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights ther to or have received all necessary consents
- Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer
- Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others
- Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information
- Conduct or forward surveys, contests, pyramid schemes or chain letters
- Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner
- Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded
- Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service
- Violate any applicable laws or regulations for the time being in force in or outside India; and
- Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein
Contents Posted on Site
You may use information on the products and services purposely made available on the Website for downloading, provided that You
- Do not remove any proprietary notice language in all copies of such documents
- Use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media
- Do not modify any such information, and
- Do not make any additional representations or warranties relating to such documents.
User Warranty and Representation
The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by onlinecakebhejo.com
Intellectual Property Rights
- Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, onlinecakebhejo.com owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to onlinecakebhejo.com without obtaining authorization from onlinecakebhejo.com
- Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same
Links To Third Party Sites
The Website may contain links to other websites ("Linked Sites").The Linked Sites are not under the control of onlinecakebhejo.com or the Website and onlinecakebhejo.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. onlinecakebhejo.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. onlinecakebhejo.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by onlinecakebhejo.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
Disclaimer Of Warranties/Limitation Of Liability
onlinecakebhejo.com has endeavored to ensure that all the information on the Website is correct, but onlinecakebhejo.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall onlinecakebhejo.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall onlinecakebhejo.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, onlinecakebhejo.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond OCB’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph,OCB do not warrant that:
- This Website will be constantly available, or available at all; or
- The information on this Website is complete, true, accurate or non-misleading.
OCB cake pvt ltd. will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. OCB do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind.
You will be required to enter a valid phone number while placing an order on the Website. By registering your phone number with us, You consent to be contacted by us via phone calls and / or SMS notifications. We will not use your personal information to initiate any promotional phone calls or SMS.
You agree to indemnify, defend and hold harmless onlinecakebhejo.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by onlinecakebhejo.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
- onlinecakebhejo.com may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached a term of these Terms.
- If you or onlinecakebhejo.com terminates your use of the Website or any Service, onlinecakebhejo.com may delete any content or other materials relating to your use of the Service and onlinecakebhejo.com will have no liability to you or any third party for doing so.
- You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Bangalore.
If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.
As per these Terms, users are solely responsible for every material or content uploaded on to the Website. onlinecakebhejo.com does not review the contents in any way before they appear on the Website. onlinecakebhejo.com does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to email@example.com Product Description:OCB do not warrant that Product description or other content of this Website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.
Limitation of Liability
Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at OCB’s discretion.
While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
- Lack of authorization for any transaction/s, or
- Exceeding the preset limit mutually agreed by you and between your "Bank/s", or
- Any payment issues arising out of the transaction, or
- Decline of transaction for any other reason/s.
All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website. Before shipping / delivering your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.
Acceptance of orders
- The orders are accepted via website, Android app, IOs app.
- Only in case of special requirements we accept orders on mail and Customer care phone.
Exactness Not Guaranteed
onlinecakebhejo.com hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as delivered to the recipient.
We DO NOT guarantee delivery of the exact replica of the products mentioned on the website.
- In Case of flower related products - the florists use different wrapping paper, baskets, decoration material, so the arrangements shown in website look little different from actual products delivered. Delivery of exactly same variety or colour of flowers is also subject to availability and freshness. We may chose to deliver a bouquet or basket of same monetary value due to unavoidable circumstances.
- In case of cakes - the bakeries use the pictures as guidelines but they have their own style of preparing same flavoured cakes. Therefore the cakes though are same flavoured might look different. In case the cake you ordered cannot be delivered due to unavoidable circumstances, we will deliver similar cake of same monetary value.
- In case of any other products, if we can not deliver same products due to unavoidable circumstances, we will deliver similar product of same monetary value.
Products and services delivery - Date and Time slots
The time slots provided at the time of checkout can be selected by user.These are preferred date and time slots of customer. We strive to do deliveries on the selected date and time slot but it is NOT A GUARANTEE. We are committed to do delivery of products and services ordered until 24 hours of the requested delivery date and time slot. Failing to do so we will refund the amount, not before that.
- For day time delivery, delivery time ranges from 10 AM to 8 PM
- For midnight orders, delivery could be made anytime between 11:00 PM to 12:30AM.
- In case of remote locations/small towns it can be made from 10PM to 12:30 AM.
- No refund will be made in case orders fails to be delivered within provided time slot.
- Only one attempt for delivery will be made. Please confirm availability of recipient before choosing delivery time. If recipient is not available at the time of delivery, second attempt will not be made and order will be cancelled. No refund will be made in such case.
- Delivery timings, if promised cannot be guaranteed in case of special circumstances like extreme weather conditions, riots, strikes, elections, bandhs, during rush days like Valentine's Day, Mother’s Day, Rakhi, New year Eve etc. The order cancellation would not be possible in such circumstances and order will be executed on the consecutive days.
- Special day deliveries are processed until 52 hours of requested delivery date and time slots.
Special days for OCB are - Mother’s day, Father’s Day, Diwali, Holi, Valentine’s Day, Rose day, Teddy day, Proposal Day, Hug day, Kiss Day, Friendship Day, Raksha Bandhan, Christmas and New Year.
Title and risk of loss for all products ordered by you shall pass on to you upon OCB’s shipment. Thereafter OCB will not be responsible for any loss or damage to the product.
If recipient receives the products in damaged condition
- Recipient should check the products delivered (cakes, flowers, any other)before signing the receipt.
- If product delivered found damaged, recipient should refuse to accept it and immediately inform Customer Care.
- Any issues with the products delivered should be reported within 4 hours of receipt, after that no request of replacement or refund will be entertained.
- In case of badly damaged products, replacement will be provided. Kindly allow a minimum of 6 hours for the replacement.
Assessment of Damage of product
When damage or issues with the product are reported, the quality assessment officer appointed by us will access the situation and can accept or reject the following request based on his/her discretion-
- Replace the product
- Refund the amount
Minimalistic and cosmetic damages like -
- Name/ message on cake not written.
- Name and message not attached with flowers.
- Cream of cake / decoration on cake / flowers packaging issues - will not be eligible for refunds/replacements until unless they are severely damaged.
Keep as surprise
For orders where Keep as Surprise is selected we will deliver the order as requested without receiver knowing the sender’s detail. In case the receiver refuses to accept the order then we will disclose the sender’s details for the order to be acknowledged and accepted by the receiver. If still the receiver does not accept the order then the order will be returned and it will be considered as Complete from OCB’s end. Due to time limitation and the gift items being of perishable nature therefore we will attempt our best to have the order delivered within a given timeframe.
Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website to
Customer care - Call us at 7480097000
Available between 8 AM - 11 PM